Thoughts

The thinking behind the work.

On human performance, AI strategy, creativity, and what it takes to build organizations — and people — that last. Occasional, intentional, worth your time.

The future of education
AI & Organizations Joyce Shin AI & Organizations Joyce Shin

The future of education

We're living through a Moneyball moment at work — businesses are adopting AI, but running it on organizational operating systems built for a completely different game. The skills that will define the next decade of work aren't being measured, taught, or rewarded yet. Here's what needs to change, in both our organizations and our schools, and why the two have to happen simultaneously.

Read More
The business of design
AI & Organizations Joyce Shin AI & Organizations Joyce Shin

The business of design

Most organizations treat design as a function for making things look good. It isn't — it's a framework for understanding what people actually need and building systems around that. Three design principles that every business operator should be using, written from the inside of one of the world's best design organizations.

Read More
Why Neuroscience and Business?
AI & Organizations Joyce Shin AI & Organizations Joyce Shin

Why Neuroscience and Business?

As we learn more about the human brain, we can expect to learn more about how it functions and how leaders can use this knowledge to best lead people and develop effective organizations. Neuroscience does not provide all the answers, but it offers insight into how we can tailor the environment in which we work to develop effective organizations.  

Read More

The newsletter

The thinking I don’t publish anywhere else.

Occasional dispatches on human performance, AI strategy, and the work of building things that last. No cadence pressure — only when there's something worth saying.